Frequently asked questions

Your most frequently asked questions, answered.

  • What are the benefits of adding an outdoor kitchen to my backyard?

    An outdoor kitchen extends your living space, increases home value, and enhances your ability to entertain. It creates a seamless indoor-outdoor experience while giving you a beautiful, functional space to cook, dine, and gather with family and friends year-round.

     

  • What materials do you use to build outdoor kitchens?

    We use premium, weather-resistant materials such as natural stone, brick, concrete block, granite, stainless steel, and tile. Each material is chosen for its durability, functionality, and ability to complement the surrounding hardscape design.

  • What features can be included in a custom outdoor kitchen?

    We can design outdoor kitchens with built-in grills, smokers, pizza ovens, refrigerators, sinks, storage, custom countertops, bar seating, lighting, and even flat-screen TVs or sound systems. Every kitchen is tailored to your lifestyle, cooking style, and space.

     

  • Can I customize the look of my court?

    Absolutely. From color schemes to surface materials and lighting, every element can be personalized. We work closely with you to ensure the final result complements your home’s aesthetics and meets your family’s needs.

  • What types of sports courts do you install?

    We specialize in a wide range of custom courts, including multi-sport surfaces, pickleball courts, half and full-size basketball courts, tennis courts, and more. If you have a unique sport or layout in mind, we can design a solution tailored to your space and preferences.

  • Can you customize the design to fit my space and style?

    Absolutely! Our goal is to build your dream yard and we offer start to finish project planning to ensure your yard matches your vision.

  • Do you offer any add-ons like lighting, fans, or retractable canopies?

    Yes! We offer many add-ons and extras to go with your pergola, including lighting, fans, and adjustable canopies.

  • Can the pergola be attached to my house or should it be freestanding?

    Depending on the location and your design goals, either can be an option.  Our professionals are more than happy to walk you through the variety of options and solutions for your own pergola.

  • What materials do you offer?

    From natural wood to lightweight aluminum frames, we offer a variety of material options for your custom-installed pergola.

  • How long does a typical paver or turf cleaning service take?

    Most of our maintenance services can be completed within just a few hours, depending on the size and condition of the area. We’ll provide a clear time estimate once we assess your property, so you’ll know exactly what to expect before we begin working.

  • Is the cleaning process safe for kids and pets?

    Absolutely! At Grizzly Outdoor, we exclusively use eco-friendly, non-toxic cleaning products that are 100 percent safe for children and pets. If your family needs to stay off your landscaping for any period of time following our service, your technician will let you know at the start of your appointment.

  • How often do I need paver and turf cleaning?

    We recommend scheduling professional cleaning and maintenance services at least once a year. However, homes with heavy foot traffic, properties with pets, and commercial facilities may benefit from more frequent maintenance to ensure their landscape looks its best and functions properly.

  • Why do I need paver and turf cleaning?

    Over time, your landscaping can collect dirt, debris, stains, and even potentially harmful bacteria. Professional cleaning services not only restore its appearance and make your home look well-maintained, but they also extend your landscape’s lifespan, prevent expensive repairs, and keep it safe for kids and pets to enjoy.

  • What types of pavers can you clean?

    We can clean a wide range of paver surfaces, including concrete pavers, brick pavers, natural stone, and more. We make sure to always use the proper approach and products for each material!

  • What do I need to do to prepare for my paver cleaning service?

    We recommend clearing the area of any patio furniture, potted plants, and decorations. Our team is happy to guide you through any simple prep steps before your appointment to ensure the best possible results.

  • What are the benefits of sealing pavers after cleaning?

    Sealing your pavers helps protect them from future stains, weeds, erosion, and UV fading. It can help reduce the frequency with which you need professional cleaning services or repairs, giving your outdoor space a clean, finished look for much longer.

  • How often should I have my pavers cleaned?

    We recommend professional paver cleaning once a year to keep your pavers looking their best and to prevent long-term damage. Homes in heavily shaded, wet, or high-traffic areas might benefit from more frequent maintenance.

  • How long does a turf cleaning appointment take? Do I need to be home?

    Most of our standard turf cleaning services take 1-2 hours, depending on the size and condition of your lawn. We can provide a personalized estimate once we’ve assessed your landscape. You don’t need to be home at the time of the appointment as long as we have access to the area and any pets are safely secured indoors.

  • Can you get rid of pet odors?

    Absolutely. Our turf cleaning process includes deep sanitization and targeted odor-neutralizing treatments that eliminate pet-related smells and bacteria at their source. Our process also includes drainage restoration and infill decompaction, which help minimize pet odor buildup between cleanings.

  • Is Grizzly Outdoor turf cleaning safe for kids and pets?

    Yes! We exclusively use eco-friendly, non-toxic cleaning products that are 100% safe for kids and pets. Your lawn will be clean, fresh, and safe to enjoy right after service.

  • How often should I have my synthetic turf professionally cleaned?

    We recommend cleaning your residential turf lawn every 3-6 months, depending on foot traffic, weather exposure, and whether you have pets. If you own a commercial property, monthly turf cleaning may be best.

  • Do you offer lighting or decorative upgrades for walkways?

    We do! We can add pathway lighting, borders, turf ribbons, and other decorative accents to enhance the beauty and safety of your walkway.

  • Can you match or connect the walkway to existing patios or driveways?

    Definitely! We’d be happy to seamlessly integrate your new walkway with existing hardscaping for a unified and cohesive look.

  • Do you handle sloped or uneven terrain?

    Yes, our experts can design and install walkways on virtually all terrain, including sloped and uneven surfaces, ensuring durability and a level, comfortable walking surface.

  • How long does a walkway installation take?

    Most of our walkway projects are completed within just a few days, depending on the size and complexity of the project. We’ll provide a clear timeline before work begins so you can plan accordingly.

  • Will my pool deck require sealing?

    Sealing requirements depend on the material chosen. Many materials benefit from sealing for added protection and longevity. We can advise you on anticipated maintenance when choosing your materials and recommend the best maintenance plan after the project’s completion.

  • How soon after my installation can I use my new pool deck?

    In most cases, your deck can be enjoyed 24-48 hours after we’ve completed work. Our team will provide you with clear guidelines for your specific pool deck once the project is completed.

  • Can your pool decks handle saltwater and chlorine exposure?

    Yes! We select and install materials that are highly resistant to pool chemicals and salt, ensuring that your pool deck’s durability and longevity.

  • Can you match my pool deck to my home’s existing style?

    Definitely! We offer a wide range of colors, patterns, edging options, and decorative accents, so our design experts can work with you to match or complement your home’s architecture and existing landscape design.

  • Can you remove or replace old block walls?

    Yes, we can safely remove existing walls and install new ones to give your property an improved appearance and enhanced safety.

  • Can you match the look of my existing block walls?

    Absolutely! We offer a range of block styles, colors, and finishes to complement your existing structures and landscape.

  • Do I need a permit to build a block wall?

    Permit requirements vary by city, project size, and whether your home is in an HOA. Rest assured we’ll guide you through any necessary permits and ensure your wall meets all local codes and regulations.

  • How long does a block wall installation take?

    The exact timeline depends on the size and complexity of the project, but most of our residential block wall projects can be completed within a couple of days to a week. You’ll receive a more definitive estimated during your free consultation.

  • Can lighting be automated or controlled remotely?

    Yes, we offer smart lighting options that can be automated with timers and sensors or controlled from your smartphone. Ask our team about this during your initial consultation for the most accurate estimate and an idea of exactly what we can offer.

  • Is outdoor lighting safe for my kids and pets?

    Yes! We use safe, low-voltage systems and carefully planned installations to ensure your lighting is family-friendly.

  • Are your lighting systems energy efficient?

    Absolutely! We offer LED and other energy-efficient options so you can achieve beautiful lighting while keeping energy usage (and costs) low.

  • What types of outdoor lighting do you install?

    For the most part, if you can dream it, we can install it! We install pathway lights, uplighting, downlighting, accent lighting, deck and patio lights, security lighting, and much more.

  • Are fire pits and BBQ pits safe to use regularly?

    Of course! We adhere to all safety regulations, use proper installation techniques, and can provide safety tips for ongoing use, so you can have total peace of mind in the quality and safety of your new backyard feature.

  • What materials do you use for your fire pits and BBQs?

    We use durable, high-quality materials like stone, brick, concrete, and heat-resistant metals for safe and long-lasting results.

  • Can you customize the design to match my backyard?

    Absolutely! We offer fully customizable styles and finishes to seamlessly complement your outdoor space and design preferences.

  • What types of fire pits and BBQs do you install?

    We can create a wide range of options, including traditional wood-burning fire pits, natural grass and propane fire features, as well as built-in and standalone BBQ pits.

  • Do you offer free estimates or consultations?

    Yes! We provide complimentary, no-obligation consultations and quotes. Simply contact us and we’ll schedule a time to discuss your vision and options.

  • How do I maintain my patio after installation?

    Our patios are designed for easy maintenance. We’ll provide you with care tips specific to your materials and are always available if you have any questions down the road.

  • What types of patio materials do you offer?

    We offer a wide variety of materials, including pavers, natural stone, stamped concrete, and brick. Our team will help you select the best option to suit your style, needs, and budget.

  • How long does a patio installation take?

    Project timelines depend on the size and complexity of the patio, but most projects are completed within 1-2 weeks. We’ll provide a detailed timeline before starting and keep you updated every step of the way.

  • How soon can I use my driveway after installation?

    Typically, for concrete surfaces, you can walk on your new driveway after 1-2 days and drive on it after about 7 days. Your technician will confirm this timeline with you before they begin the project.

  • How long will my new driveway last?

    With proper installation and care, concrete or paver driveways can last 20-30 years or more.

  • How long does it take to install a new driveway?

    Most of our driveway installations are completed within 2-5 days, depending on the size, materials, and site conditions.

  • What driveway materials do you offer?

    We install a variety of materials, including concrete, pavers, flagstone, gravel, and decorative finishes.

  • How long does the paver cleaning and sealing process take?

    Most projects are completed within one day, sometimes two, depending on the size of the area and drying times between cleaning and sealing. Your technician will confirm the exact timeline for your project before beginning work.

  • Can you clean and seal both old and new pavers?

    Absolutely! Our services are ideal for rejuvenating older pavers or protecting newly installed surfaces from day one.

  • How often should pavers be cleaned and sealed?

    We recommend cleaning and sealing your pavers annually, depending on material, usage, weather conditions, and exposure to traffic or debris. Our team can give you a personalized recommendation for your unique outdoor space.

  • Why do I need my pavers professionally cleaned and sealed?

    Professional cleaning removes deep-seated stains, mold, and grime, while sealing protects your pavers from weather, staining, and color fading, keeping your outdoor spaces looking beautiful and performing optimally for as long as possible.

  • Are pavers suitable for driveways?

    Absolutely. Pavers are incredibly strong and can withstand daily vehicle traffic, making them ideal for driveways, as well as patios and walkways.

  • Can damaged or stained pavers be replaced?

    Definitely! One of the biggest advantages of pavers is that individual paver tiles can be easily removed and replaced without affecting the entire surface. If you experience any damage, contact us and we’d be happy to discuss your options!

  • How long does the installation process take?

    Most paver projects are completed within a week, depending on the size and complexity. We’ll provide a clear timeline before starting and keep you updated throughout so you can plan accordingly.

  • What type of pavers do you offer?

    We offer a wide selection of materials, including concrete, brick, and natural stone pavers in various shapes, sizes, colors, and patterns. Our design experts will work closely with you to create a custom design that fits your vision and complements your home.

  • How do you prevent concrete from cracking?

    We use proper sub-base preparation, reinforcement, joint placement, and quality mixes to minimize cracking and ensure long-term durability. We’re always happy to come back out and assess any prematurely worn concrete that you believe may be the result of faulty installation.

  • How soon can I use my new concrete surface?

    Generally, you walk on new concrete after 24-28 hours, but we recommend waiting at least 7 days before driving or placing heavy objects on it for optimal strength. Your installer will give you instructions for your unique project before completing the job to ensure optimal results.

  • How long does concrete installation take?

    Most concrete projects are completed in 1-3 days, depending on the size and complexity. Additional time is typically required for curing.

  • What types of concrete services do you offer?

    Our concrete services include poured concrete, stamped concrete, colored concrete, and concrete flatwork. These are ideal for driveways, patios, walkways, pool decks, slabs, and decorative finishes. Book a free consultation to talk through all your options!

  • Do you offer any type of financing?

    We do have a variety of low interest and deferred interest financing options available. Give us a call to learn more.

  • How are payments handled for purchasing and installing synthetic grass with Grizzly Outdoor?

    Grizzly Outdoor accepts cash, checks, and credit/debit cards. We generally require a $1,000 deposit or 10% deposit prior to installation and will collect the remaining balance upon completion of your artificial grass landscape!

  • What areas do you service?

    We proudly service Orange County, Los Angeles County, San Diego County, and Riverside County.

  • Is it safe to rinse artificial grass with water?

    While not required to keep your grass green, it is safe to rinse your turf to clean after spills or clear debris.

  • How much does it cost to install?

    Every project is individually assessed to ensure that we supply the proper labor, materials, and accessories. It is our priority to ensure that we show up with everything needed to consistently offer quality installations with peace of mind before, during, and after the job is complete.

  • How much can I save by installing artificial grass?

    A lot. Artificial grass conserves water and eliminates the need for mowing, trimming, and fertilizing your lawn. Recurring droughts and the rising costs demanded by landscaping companies ensure you’ll save plenty over time. Moreover, you’ll be saving something more valuable than money: your time.

  • Is your company operated by real life bears?

    Shhhh. They can hear you…

  • Can weeds grow underneath turf?

    While no company can guarantee the absolute prevention of weeds beneath turf, Grizzly Turf & Pavers does more to prevent it than any other company. We take a (4) step approach that greatly reduces the likelihood of weed growth/infestation. In the rare event that you do spot a weed on your turf, you can pluck it out and use most herbicides without damage the turf.

  • How do you maintain an artificial grass landscape?

    The beauty of Grizzly Turf & Pavers artificial turf is that it requires minimal maintenance. Maintenance generally looks like clearing the turf of any debris with a rake or leaf blower. Having to regularly brush turf is uncommon if you select the right product and have it properly installed.

  • How easy is it to clean up after my pet on synthetic grass?

    Easy as can be! All you have to do is pick up any leavings and give the area a quick rinse once a week to flush it. Avoid over-saturating the area with water as it can have the opposite effect.

  • Does artificial grass melt?

    Melting is extremely uncommon and typically the result of direct exposure to temperatures above 200 degrees. The most common causes are from sun magnification due to double-paned windows and gas power landscapers tools resting on the turf while operational.

  • Does artificial grass fade or discolor?

    Every product supplied by Grizzly Turf & Pavers features UV-treated blade fibers that protect against fading, discoloration, and premature degradation.

  • How long does it take to install artificial grass?

    Grizzly Outdoor’s veteran installers can complete most jobs within 24 hours or less!

  • Do I need to be present during the install?

    It’s not necessary to be present for the duration of your landscapes install. Our trusted crew will ensure a quality installation through and through.

  • Does installing synthetic grass increase my property’s value?

    You can bet on it! More and more people are making the switch to artificial grass as it is becoming exponentially more popular. A home equipped with turf will likely attract many and more buyers.

  • Is artificial grass safe for children and pets?

    Absolutely it is! Children and pets alike love our soft, plush, and durable artificial grass products. You can have peace of mind in that Grizzly Turf & Pavers products do not contain any harmful traces of lead or other chemicals.